Specialized Information for:
Nursing HomesAssisted Living/Board & Care Home and Community Based ServicesIf you are hiring and would like to post a job description, please email ombudcenter@theconsumervoice.org.
POSITION: Ombudsman Representative, Long-Term Care Ombudsman Program
FUNCTION: Provides high quality services, accurate and timely information and consultation, complaint-handling, access for long-term care facility residents, education, and advocacy related to long-term care services in accordance with federal and state law and policies in designated coverage area. May perform volunteer management, special projects, and other services.
MINIMUM QUALIFICATIONS:
An undergraduate degree from a four-year college or university; two years of professional experience with at least one year in aging, long-term care, or related fields; and a criminal background check. Shall not be hired if convicted of any of the crimes listed under the laws related to nursing home, personal care home or assisted living community employees at OCGA § 31-7-350 and OCGA § 31-7-250, respectively. Relevant and comparable education and/or experience may be substituted at the discretion of the State Long-Term Care Ombudsman upon recommendation of the Ombudsman Program Coordinator. Experience may be substituted for undergraduate education on a one-to-one basis. However, the same experience cannot be used to meet both the education and experience requirements.
REQUIRED SKILLS AND ABILITIES:
SUBMIT RESUME TO:
Andrew Hales, Ombudsman Program Coordinator, West Region, ahales@communitiesaligned.org
The position is open until filled. Resumes received by May 31, 2022 will receive priority.
Posted: May 19, 2022
POSITION: Program Manager I (Aging and Disability Services, Long Term Care Ombudsmen Program)
LOCATION: Silver Spring, MD
ORGANIZATION NAME: Department of Health and Human Services
CLOSING DATE: May 19, 2023
This position is located in the Department's Long-Term Care Ombudsman Program. The Program Manager I will serve as a representative advocate whose goal is to promote and strive for the highest quality of care for residents living in long-term care facilities (nursing homes and assisted living facilities). The Ombudsman representative helps residents resolve issues within the long-term care facility.
Essential Duties:
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Posted: May 2, 2023
POSITION: LTC Advocate Specialist (Ombudsman)
POSITION SUMMARY: Coordinates and manages the health care support services provided to acute and chronic care seniors; serves as an advocate for long-term residents and handles complaints of abuse, neglect, and violations of residents’ rights.
POSITION RESPONSIBILITIES:
Learn more and apply.
POSITION: Long-Term Care Ombudsman - Anne Arundel County, Maryland
POSITION DESCRIPTION: This is a professional position performing advocacy work on behalf of older adults and adults with disabilities who live in long-term care (LTC) facilities. Work includes serving as an advocate for and protecting the rights of residents of LTC facilities, which involves receiving, investigating and resolving complaints made by and on behalf of residents living in nursing homes and assisted living facilities. The success of advocacy work has a direct impact on the safety and quality of life of residents in long-term care facilities.
EXAMPLES OF DUTIES AND KNOWLEDGE, SKILLS AND ABILITIES:
MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor's degree in social work, psychology, or a related area; considerable experience in human services areas; and a valid non-commercial Class C motor vehicle operator's license.
PLEASE SUBMIT RESUME TO:
Paula L. Currence
Local LTC Ombudsman Program Director
agcurr44@aacounty.org
Posted: April 12, 2022
POSITION: Part-Time Long-Term Care Ombudsman - Area Agency on Aging Western Michigan
RESPONSIBILITIES: Key responsibility of this position is to be a program advocate for residents in licensed long-term care facilities. This position will make routine facility visits, interview residents, provide information on long-term care and residents’ rights, negotiate with facility staff regarding resident concerns, provide support to resident and family councils and collaborate with legal staff on appropriate cases.
Ideal candidate will have strong verbal and written communication skills, experience in negotiation and problem solving complaints, experience with, and/or willingness to conduct, speaking engagements. Knowledge of long-term care supports, facilities and services are preferred. Bachelor of Social Work or Human Services degree preferred. Travel required in a nine county region with Kent County base. Bi-Lingual Spanish language candidate a plus.
Part time, 20-hour position with holidays and weekends off. Position offers a combination of onsite office in Kent County and a home-based office. A home office would need reliable, high-speed internet. The part time starting salary range is $26,625 to $27,500 with a paid time off and retirement benefits package and a flexible work schedule.
APPLY: Send COVER LETTER and RESUME by Monday, February 13, 2023, to The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525 or to employment@aaawm.org.
AAAWM is committed to fair employment practices and equal employment opportunity regardless of age, ancestry, color, creed, ethnicity, family-care status, gender identity, marital status, medical condition, pregnancy, mental or physical disability, national origin, personal appearance, height and weight, political affiliation, race, religion, sex, sexual orientation and veteran status.
Posted: February 6, 2023
POSITION: Long-Term Care Ombudsman - Pro Seniors., Inc. (www.proseniors.org)
In Southwest Ohio there are nearly 20,000 residents who live in nursing, assisted living, or group homes and many need someone who will help them receive quality care and enjoy a quality life. Long-Term Care Ombudsmen advocate for people who live in long-term care settings, working to resolve problems related to the health, safety, welfare, and rights of residents. This vulnerable population needs people who will:
Successful candidates will receive 100 hours of state training under the Ohio Department of Aging and the Office of Ohio State Long-Term Care Ombudsman, pass a certification exam, and hold the certification of Long-Term Care Ombudsman Specialist.
Job Type: Full-time
Salary: $46,000.00 per year
Benefits: 401(k), dental insurance, employee assistance program, health insurance, health savings account, life insurance, paid time off, professional development assistance, and vision insurance.
Qualifications: Baccalaureate degree, proficiency in Microsoft Office Suite, database experience, and long-term care, hospice, or home health experience a plus.
Application: Confidential applications will be accepted at lkerdolff@proseniors.org.
Pro Seniors, Inc. is an Equal Opportunity Employer and places a high value on diversity in our workplace, including diversity in race, ethnicity, gender, sexual orientation, age, and physical ability. We strive to create an environment welcoming to all individuals.
POSITION: Ombudsman Quality Coordinator
Primary Location: United States of America-OHIO-Franklin County-Columbus
Work Locations: James A Rhodes Office Tower 22 30 East Broad Street 22nd Floor Columbus 43215
Organization: Aging
Classified Indicator: Classified
Bargaining Unit / Exempt: Exempt
Schedule: Full-time
Work Hours: 8 am to 5 pm
Compensation: $35.74 - $39.81
Unposting Date: Feb 22, 2024, 11:59:00 PM
Primary Job Skill: Human Services
Technical Skills: Data Analytics, LEAN Principles, Learning and Development, Program Management, Project Management
Professional Skills: Analyzation, Attention to Detail, Consultation, Critical Thinking, Organizing and Planning
Agency Contact Name: Renee' Norris
Agency Contact Information: rnorris@aging.ohio.gov
Posted: February 14, 2024
POSITION: Executive Administration Assistant EXECUTIVE ADMINISTRATIVE ASSISTANT
Tennessee Commission of Aging and Disability - Administration Division
Nashville, TN
Salary Range - $47,088.00 - $84,756.00
Closing Date: 06/15/2022
Overview:
The Tennessee Commission on Aging and Disability (“TCAD”) is the designated State Agency on Aging and is mandated to provide leadership relative to aging issues on behalf of older persons in the state. Our mission is to bring together and leverage programs, resources, and organizations to protect and ensure the quality of life and independence of older Tennesseans and adults with disabilities.
Qualifications:
Education and Experience: Graduation from an accredited college or university with a bachelor's degree;
OR
Experience equivalent to three (3) years of professional experience in executive level administrative support, including assistance with calendaring, correspondence, organizing and coordinating logistical requirements for various types of meetings, and records management. The successful candidate will demonstrate excellent written and verbal communication skills. This is an executive service position. The candidate must successfully complete a conflict of interest screen.
Duties and Responsibilities:
If you are interested in this position, please submit a resume, cover letter, and writing sample apply via the following website: https://www.tn.gov/Careers
Posted: June 13, 2022
POSITION: Legal Aid Attorney - Ombudsman
Position ID: 4983
Location: Washington, DC, United States
Interests: Legal
Position Type: Regular Full-Time
100% Remote: No
Flexible Work Arrangement: Yes
Travel: 25%
Overview:
AARP’s Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need — empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.
The Legal Aid Attorney- Ombudsmen provides legal counsel and represents clients in legal proceedings, including filing for hearings to protect residents’ services and rights. Collaborates with management to identify opportunities to support the business unit/department. Advises staff regarding legal options for resolution of client complaints. Works with the program director to support systemic advocacy efforts to include assisting with developing testimony, reviewing relevant laws and government policies, and collaborating with key partners to address individual and systemic problems impacting the health, safety, and rights of long-term care residents. Provides training to staff, volunteers, and providers on topics of a legal nature, and oversees legal interns assigned to the program.
Posted: August 30, 2023
POSITION: Program Director, Long-Term Care Ombudsman Program
Overview:
Legal Aid of West Virginia (LAWV) is seeking a skilled motivated attorney to lead our Long-Term Care Ombudsman Program as Program Director. The Program has an outstanding reputation from its highly skilled long-tenured advocates working from within statewide Legal Aid program. Leading ten non-attorney advocates, the Program Director provides vision and leadership to protect the rights of long-term care residents and enhancing their quality of care and quality of life.
LAWV offers a great family friendly work environment and excellent benefit package which includes medical, dental and life insurance and paid leave.
The Ombudsman Program Director has overall responsibility for the operation and oversight of West Virginia’s Regional Long-term Care Ombudsman program including the development and implementation of all policies and practices relating to the successful delivery of services and the oversight of all Ombudsman staff. The position also includes education, outreach and volunteer recruitment.
Posted: February 27, 2023