Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Online
    Training Curriculum

    This on-demand education platform is a learning center for the Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.

    Visit to learn more about the training course
  • Infographic for Long-Term Care
    Ombudsman Program Promotion

    View an overview of the Ombudsman program and the impact they have around the nation. This infographic can be used for volunteer recruitment or program promotion.

    View
  • 2024 NORS Data Tables
    Now Available

    The 2024 NORS data tables are now available on the NORC website.

    View the NORS data tables

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

Maryland General Assembly, State Long-Term Care Ombudsman Program Strengthen Protections for Long-Term Care Residents with Landmark Legislation

Posted: May 28th, 2026

Michigan State Ombudsman, Salli Pung, Interviewed on Nursing Home Staffing

Posted: May 5th, 2026

Michigan State Ombudsman, Salli Pung, Testifies to the Senate Oversight Committee on Conditions in Michigan Nursing Homes

Posted: April 30th, 2026

Utah State Ombudsman, Alianne Sipes, Interviewed on Mental Health Needs in Nursing Homes

Posted: March 24th, 2026

All News and Press

Resource Center Updates

New NORC Notables and Technical Assistance (TA) Tips on Social Media

Posted: May 28th, 2026

NEW Working with Families: Tips for Effective Communication and Navigating Challenging Situations

Posted: April 30th, 2026

UPDATED Tip Sheet: Personal Safety Considerations During Visits

Posted: April 30th, 2026

Updated Emergency Preparedness Resources

Posted: January 15th, 2026

Resource Library