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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

Welcome Ombudsmen and Friends
This site helps ombudsmen achieve their goals and informs the public about what they do. Ombudsmen are dedicated to enhancing the lives of long term care residents.

Ombudsmen:
- Advocate for residents' rights and quality care
- Educate consumers and providers
- Resolve residents' complaints
- Provide information to the public

 

Celebrate Residents' Rights Week!

         October 5-11, 2008

Who are Ombudsmen? Ombudsman News

Find your State Ombudsman

Locate Regional ombudsmen and

   other state resources

 

Ombudsman associations: NASOP;

    NALLTCO

Learn more about ombudsmen. See data on types of complaints, how many are resolved, and other information collected through 2006 NORS Data.

What's New!  View the newest items on the website!

 

NCCNHR's 33rd National Conference in Indianapolis!

   

  

          October 15-17, 2008

      Request for Proposals Available!

      Register Now!

 

Virginia Long-Term Care Ombudsman Program Receives 2008 Virginia Elder Rights Award.

 

 

DC LTCO Program's White Paper on Assisted Living

Manual for Visiting Residents in Long-term Care Facilities available here.

Read About Ombudsmen in the news.

Resources for Ombudsman Ombudsman Volunteers

Opportunity for Ombudsman collaboration with ADRC's

Webinar PowerPoint

      (May 1, 2008)

ADRC Technical Assistance

      Exchange (TAE)

Economic Stimulus Information and Resources

Alliance for Health Reform Culture Change Issue Brief

Alliance for Health Reform Medicaid Toolkit

January 2008 State Staffing Standards Report by Charlene Harrington

September 2007 book by Charlene Harrington. Nursing homes quality of care data.

The Role of the Long-Term Care Ombudsman in Culture Change.

Training Manual and PPt Presentation for a Consumer Action Manual for NCCNHR's book, Nursing Homes: Getting Good Care There

New Checklists available on Emergency Preparedness

NORC Curriculum module: Equipping LTC Ombudsman for Effective Advocacy Contents and order form.

Nursing Home Regulations Plus

What We Do Makes a Difference. Learn how you can volunteer and make a difference in the quality of residents' lives.

Ombudsman Compendium - All 3 Chapters and appendices available now: Recruitment, Training, and Retention.

Volunteer Coordinators Network - Series of topical conference calls discuss volunteer management issues.

Hawaii holds Long-Term Care Ombudsman Volunteer Appreciation Luncheon with their volunteers from Kauai and Oahu.

 

 

 

 

 

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Guide to navigating this site.

National Long Term Care Ombudsman Resource Center Search text navigational links below
Home | About ORC | Current Issues | Ombudsman Support | Center Updates | Library
Calendar | Jobs | Links | NCCNHR | Contact ORC | Ombudsmen Login

This site is supported by a grant from the Administration on Aging, USDHHS.
Copyright © 2001 NCCNHR, all rights reserved.
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