National Long Term Care Ombudsman Resource Center

  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949


	Ombudsmen are dedicated to enhancing the lives of long term care residents. Ombudsmen: - Advocate for residents' rights and quality care - Educate consumers and providers - Resolve residents' complaints - Provide information to the public Celebrate Residents' Rights Week! October 5-11, 2008

Who are Ombudsmen?	Ombudsman News
→ Find your State Ombudsman → Locate Regional ombudsmen and other state resources → Ombudsman associations: NASOP; NALLTCO Learn more about ombudsmen. See data on types of complaints, how many are resolved, and other information collected through 2006 NORS Data.	What's New! View the newest items on the website! NCCNHR's 33rd National Conference in Indianapolis! October 15-17, 2008 Request for Proposals Available! Register Now! Virginia Long-Term Care Ombudsman Program Receives 2008 Virginia Elder Rights Award. DC LTCO Program's White Paper on Assisted Living Manual for Visiting Residents in Long-term Care Facilities available here. Read About Ombudsmen in the news.
Resources for Ombudsman	Ombudsman Volunteers
Opportunity for Ombudsman collaboration with ADRC's ● Webinar PowerPoint (May 1, 2008) ● ADRC Technical Assistance Exchange (TAE) Economic Stimulus Information and Resources Alliance for Health Reform Culture Change Issue Brief Alliance for Health Reform Medicaid Toolkit January 2008 State Staffing Standards Report by Charlene Harrington September 2007 book by Charlene Harrington. Nursing homes quality of care data. The Role of the Long-Term Care Ombudsman in Culture Change. Training Manual and PPt Presentation for a Consumer Action Manual for NCCNHR's book, Nursing Homes: Getting Good Care There New Checklists available on Emergency Preparedness NORC Curriculum module: Equipping LTC Ombudsman for Effective Advocacy Contents and order form. Nursing Home Regulations Plus	What We Do Makes a Difference. Learn how you can volunteer and make a difference in the quality of residents' lives. Ombudsman Compendium - All 3 Chapters and appendices available now: Recruitment, Training, and Retention. Volunteer Coordinators Network - Series of topical conference calls discuss volunteer management issues. Hawaii holds Long-Term Care Ombudsman Volunteer Appreciation Luncheon with their volunteers from Kauai and Oahu. (View larger picture) Guide to navigating this site.