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Ombudsmen are dedicated to enhancing the lives of long term care residents

Ombudsmen

  • Advocate for residents rights and quality care
  • Educate consumers and providers
  • Resolve residents' complaints
  • Provide information to the public
  • News / Press
RSS feed
June 18, 2013
NPRM to Implement Provisions of the LTCOP Provisions of the Older Americans Act
June 18, 2013
CMS Releases Informational Bulletin re: Medicaid Reimbursement for LTC Ombudsman Activities
June 10, 2013
CMS updates survey guidelines for antipsychotic drugs in dementia care
May 20, 2013
Learn about veterans' benefits and Medicare
May 7, 2013
New report available: Evaluation Study Design for Long - Term Care Ombudsman Programs under the Older Americans Act : Research Design Options
May 7, 2013
Washington State LTCOP uses new funding for a consumer awareness program regarding the use of these antipsychotic drugs in elderly people with dementia

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RSS feedResource Center Update
May 31, 2013
Recording and materials available from Ombudsmen and Emergency Preparedness and Response Webinar
March 28, 2013
New Systems Advocacy Issue Brief
March 27, 2013
Recording and materials available from Working with Families: Tips for Effective Communication and Strategies for Challenging Situations webinar

The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers.  Visit www.theconsumervoice.org for more information.
 

Check out NORC's Volunteer Management Materials!

Click here to access materials for ombudsman programs on recruitment, training and retention of volunteers; materials from conference call trainings hosted by NORC and examples of volunteer recognition events from around the country.
 

2011 NORS Data Available on AGID

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.