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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

NCCNHR Citizen Advocacy Groups

Alabama
Virginia Moore-Bell

State LTC Ombudsman

AL Dept. of Senior Services

770 Washington Avenue

RSA Plaza Building, Suite 470

Montgomery, AL 36130

Tel: (334)242-5770

Fax: (334)353-8467

website:http://www.agelin
e.gov


Montana
Kelly Moorse

State LTC Ombudsman

MT Dept. of Health & Human Services

P.O. Box 4210

111 N. Sanders

Helena, MT 59604-4210

Tel: (406)444-7785

Fax: (406)444-7743

website:http://www.dphhs.
state.mt.us/sltc/index.ht
m


Alaska
Robert Dreyer

State LTC Ombudsman

Office of the State LTC Ombudsman

AK Mental Health Trust Auth.

3745 Community Park Loop

Suite 200

Anchorage, AK 99508

Tel: (907)334-4480

Fax: (907)334-4486

website:http://www.akoltc
o.org


Nebraska
Patty Pierson

State LTC Ombudsman

State Unit on Aging

Division of Aging Services

P.O. Box 95026

Lincoln, NE 68509-5044

Tel: (402)471-2307

Fax: (402)471-4619


Arizona
Jan Cardoza

State LTC Ombudsman

AZ Div. of Aging & Adult Services

1789 West Jefferson 2SW 950A

Phoenix, AZ 85007

Tel: (602)542-6454

Fax: (602)542-6575


Nevada
Teresa Stricker

State LTC Ombudsman

Nevada Division for Aging Services

1860 E. Sahara Avenue

Las Vegas, NV 89104

Tel: (702)486-3081

Fax: (702)486-3572

website:http://www.nvagin
g.net/ltc.htm


Arkansas
Kathie Gately

State LTC Ombudsman

State LTC Ombudsman

AR Division of Aging & Adult Services

P.O.B. 1437

Slot S-540

Little Rock, AR 72203

Tel: (501)682-8952

Fax: (501)682-6393


New Hampshire
Don Rabun

State LTC Ombudsman

New Hampshire Office of the LTC Ombudsman

129 Pleasant Street

Concord, NH 03301-3857

Tel: (603)271-4704

Fax: (603)271-5574

website:http://www.dhhs.s
tate.nh.us/DHHS/BEAS/ltc-
ombudsman.htm


California
Joe Rodrigues

State LTC Ombudsman

CA Department of Aging

1300 National Drive

Suite 200

Sacramento, CA 95834

Tel: (916)419-7510

Fax: (916)928-2503

website:http://www.aging.
ca.gov/html/programs/ombu
dsman.html


New Jersey
Debra Branch

State LTC Ombudsman

Office of Ombudsman for the Institutionalized

P.O. Box 807

Trenton, NJ 08625-0852

Tel: (609)943-3451

Fax: (609)943-3479


Colorado
Shelley Hitt

The Legal Center

455 Sherman Street

Suite 130

Denver, CO 80203

Tel: (800)288-1376, ext. 217

Fax: (303)722-0720

website:http://www.theleg
alcenter.org/services_old
er.html


New Mexico
Sondra Everhart

State LTC Ombudsman

New Mexico Aging & LTC Services Dept.

2550 Cerrillos Road

Santa Fe, NM 87505

Tel: (505)476-4790

Fax: (505)476-4836


Connecticut
Nancy Shaffer

State LTC Ombudsman

Office of the State LTC Ombudsman

CT Department of Social Services

25 Sigourney Street

12th Floor

Hartford, CT 06106-5033

Tel: (860)424-5238

Fax: (860)424-4808

website:http://www.ltcop.
state.ct.us/


New York
Mark Miller

State LTC Ombudsman

New York State Office for the Aging

2 Empire State Plaza

Agency Building #2

Albany, NY 12223

Tel: (518)473-8718

Fax: (518)474-7761

website:http://www.ombuds
man.state.ny.us


Delaware
Victor Orija

State LTC Ombudsman

Division of Services for Aging & Adults

1901 North Dupont Highway

Main Admin. Bldg. Annex

New Castle, DE 19720

Tel: (302)255-9390

Fax: (302)255-4445

website:http://www.dhss.d
elaware.gov/dsaapd


North Carolina
Sharon Wilder

State LTC Ombudsman

NC Division of Aging & Adult Services

2101 Mail Service Center

Room 307

Raleigh, NC 27699-2101

Tel: (919)733-8395, ext. 227

Fax: (919)715-0364

website:http://www.dhhs.s
tate.nc.us/aging/ombud.ht
m


District of Columbia
Gerald Kasunic

State LTC Ombudsman

Legal Counsel for the Elderly

601 E Street, N.W.

A7-500

Washington, DC 20049

Tel: (202)434-2140

Fax: (202)434-6595

website:http://www.aarp.o
rg/lce/lce-programs/Artic
les/a2003-05-08-lc


North Dakota
Helen Funk

State LTC Ombudsman

Long Term Care Ombudsman Prog.

Aging Services Division

1237 West Divide Avenue

Suite 6

Bismarck, ND 58501

Tel: (800)451-8693

Fax: (701)328-8744

website:www.nd.gov/humans
ervices/services/adultsag
ing/ombudsman.html


Florida
Brian Lee

State LTC Ombudsman

Department of Elder Affairs

Florida State LTC Ombudsman Council

4040 Esplanade Way

Tallahassee, FL 32399

Tel: (888)831-0404

Fax: (850)414-2377

website:http://ombudsman.
myflorida.com/index.php


Ohio
Beverley Laubert

State LTC Ombudsman

Ohio Department of Aging

50 W Broad Street

9th Floor

Columbus, OH 43215-3363

Tel: (800)282-1206

Fax: (614)644-5201

website:http://www.golden
buckeye.com


Georgia
Becky Kurtz

State LTC Ombudsman

Office of the State LTCO

2 Peachtree Street, NW

9th Floor

Atlanta, GA 30303-3142

Tel: (888)454-5826

Fax: (404)463-8384

website:http://www.georgi
aombudsman.org


Oklahoma
Esther Houser

State LTC Ombudsman

Long Term Care Ombudsman Prog.

DHS Aging Services Division

2401 N.W. 23rd Street

Suite 40

Oklahoma City, OK 73107

Tel: (405)521-6734

Fax: (405)522-6739


Guam
Evelyn Cruz

State LTC Ombudsman

Division of Senior Citizens, Guam DPHSS

P.O. Box 2816

Hagatna, GU 96932

Tel: (671)735-7382, ext. 5

Fax: (671)735-7416


Oregon
Meredith Cote

State LTC Ombudsman

Office of the LTC Ombudsman

3855 Wolverine NE

Suite 6

Salem, OR 97305-1251

Tel: (503)378-6533

Fax: (503)373-0852

website:http://www.oregon
.gov/ltco


Hawaii
John McDermott

State LTC Ombudsman

Executive Office on Aging

250 South Hotel Street

Suite 406

Honolulu, HI 96813-2831

Tel: (808)586-0100

Fax: (808)586-0185

website:http://www2.state
.hi.us/eoa/


Pennsylvania
Wilmarie Gonzalez

State LTC Ombudsman

Pennsylvania Department of Aging

555 Walnut Street, 5th Floor

P.O. Box 1089

Harrisburg, PA 17101

Tel: (717)783-7096

Fax: (717)772-3382

website:http://www.aging.
state.pa.us/aging/site/de
fault.asp


Idaho
Cathy Hart

State LTC Ombudsman

Idaho Commission on Aging

P.O. Box 83720

3380 American Terrace, Suite 120

Boise, ID 83720-0007

Tel: (208)334-3833

Fax: (208)334-3033

website:http://www.idahoa
ging.com/programs/ps_ombu
ds.htm


Puerto Rico
Dania Vazquez Diaz

State LTC Ombudsman

Puerto Rico Governor's Office of Elder Affair

P. O. Box 191179

San Juan, PR 00919-1179

Tel: (787)725-1515

Fax: (787)721-6510


Illinois
Sally Petrone

State LTC Ombudsman

Illinois Department on Aging

421 East Capitol Avenue

Suite 100

Springfield, IL 62701-1789

Tel: (217)785-3143

Fax: (217)524-9644

website:http://www.state.
il.us/aging


Rhode Island
Roberta Hawkins

State LTC Ombudsman

Alliance for Better Long Term Care

422 Post Road

Suite 204

Warwick, RI 02888

Tel: (401)785-3340

Fax: (401)785-3391


Indiana
Arlene Franklin

State LTC Ombudsman

Indiana Division Disabilities\Rehab Services

402 W. Washington St., Room W 454

PO Box 7083, MS21

Indianapolis, IN 46207-7083

Tel: (800)622-4484

Fax: (317)232-7867


South Carolina
Dale Watson

State LTC Ombudsman

Governor's Office on Aging

1301 Gervais Street

Suite 200

Columbia, SC 29201

Tel: (803)734-9898

Fax: (803)734-9986

website:http://www.aging.
sc.gov


Iowa
Jeanne Yordi

State LTC Ombudsman

Iowa Department of Elder Affairs

510 E. 12th Street

Jessie M. Parker Bldg, Ste. 2

Des Moines, IA 50319

Tel: (515)725-3327

Fax: (515)725-3300


South Dakota
Jeff Askew

State LTC Ombudsman

Department of Social Services

SD Office of Adult Services & Aging

700 Governors Drive

Pierre, SD 57501-2291

Tel: (605)773-3656

Fax: (605)773-6834

website:http://www.state.
sd.us/social/ASA/services
/ombudsman.htm


Kansas
Gilbert Cruz

State LTC Ombudsman

Office of the State LTC Ombudsman

900 SW Jackson Street

Suite 1041

Topeka, KS 66612

Tel: (877)662-8362

Fax: (785)296-3916

website:http://www.kansas
ombudsman.gov


Tennessee
Jerry Blasingame

State LTC Ombudsman

TN Commission on Aging and Disability

Andrew Jackson Bldg.

500 Deaderick Street, Ste. 825

Nashville, TN 37243

Tel: (615)741-2056

Fax: 615-741-3309


Kentucky
Jane Chapman

Interim State LTC Ombudsman

Office of the Ombudsman

Eastern Region LTCOP

1844 Carter Avenue

Ashland, KY 41101

Tel: (606)776-0384

Fax: (606)920-2026

website:http://www.cfc.ky
.gov/agencies/ombudsman/


Texas
Patty Ducayet

State LTC Ombudsman

Center for Consumer and External Affairs

P. O. Box 149030

Mail Code W250

Austin, TX 78714

Tel: (512)438-4356

Fax: (512)438-3233

website:http://www.dads.s
tate.tx.us/news_info/ombu
dsman/index.html


Louisiana
Linda Sadden

State LTC Ombudsman

Office of Elderly Affairs

412 N. 4th Street, 3rd Floor

P.O. Box 61

Baton Rouge, LA 70821

Tel: (866)632-0922

Fax: (225)342-7144

website:http://www.louisi
ana.gov/elderlyaffairs/LT
C_ombudsman.html


Utah
Daniel Musto

State LTC Ombudsman

Department of Human Services

Utah Division of Aging & Adult Services

120 North 200 West

Room 325

Salt Lake City, UT 84103

Tel: (801)538-3924

Fax: (801)538-4395


Maine
Brenda Gallant

State LTC Ombudsman

Maine LTC Ombudsman Program

1 Weston Court

P.O. Box 128

Augusta, ME 04332

Tel: (207)621-1079

Fax: (207)621-0509

website:http://www.maineo
mbudsman.org


Vermont
Jacqueline Majoros

State LTC Ombudsman

Vermont Legal Aid, Inc.

264 N. Winooski Avenue

P.O. Box 1367

Burlington, VT 05402

Tel: (802)863-5620

Fax: (802)863-7152

website:http://www.dad.st
ate.vt.us/ltcinfo/ombudsm
an.html


Maryland
Beverly Bryant

Acting State LTC Ombudsman

State LTC Ombudsman

Maryland Department of Aging

301 W. Preston Street

Room 1007

Baltimore, MD 21201

Tel: (410)767-1067

Fax: (410)333-7943

website:http://www.mdoa.s
tate.md.us/Services/Ombud
sman.html


Virginia
Joani Latimer

State LTC Ombudsman

VA Association of Area Agencies on Aging

24 E. Cary Street

Suite 100

Richmond, VA 23219

Tel: (804)565-1600

Fax: (804)644-5640

website:http://www.vaaaa.
org


Massachusetts
Mary McKenna

State LTC Ombudsman

Massachusetts Exec Office of Elder Affairs

1 Ashburton Place

5th Floor

Boston, MA 02108-1518

Tel: (617)727-7750

Fax: (617)727-9368

website:http://www.mass.g
ov/portal/index.jsp?pageI
D=elderssubtopic&L


Washington
Louise Ryan

State LTC Ombudsman

State LTC Ombudsman Program

Multi-Service Center

1200 South 336th Street

P.O. Box 23699

Federal Way, WA 98093

Tel: (800)422-1384

Fax: (253)815-8173

website:http://www.ltcop.
org


Michigan
Sarah Slocum

State LTC Ombudsman

Michigan Office of Services to the Aging

7109 West Saginaw

P.O. Box 30676

Lansing, MI 48909

Tel: (517)335-0148

Fax: (517)373-4092

website:http://www.miseni
ors.net


West Virginia
Suzanne Messenger

State LTC Ombudsman

Aging and Disability Resource Center

9541 Middletown Mall

Fairmont, WV 26554

Tel: (800)834-0598

Fax: (304)363-1595

website:http://www.state.
wv.us/seniorservices/


Minnesota
Deb Holtz

State LTC Ombudsman

Office of Ombudsman for Older Minnesotans

P.O. Box 64971

St. Paul, MN 55164-0971

Tel: (651)431-2604

Fax: (651)431-7452

website:http://www.mnagin
g.org./admin/ooom.htm


Wisconsin
Heather Bruemmer

State LTC Ombudsman

Wisconsin Board on Aging & Long Term Care

1402 Pankratz Street

Suite 111

Madison, WI 53704-4001

Tel: (608)246-7014

Fax: (608)246-7001

website:http://longtermca
re.state.wi.us


Mississippi
Anniece McLemore

State LTC Ombudsman

MS Dept. of Human Services, Div. of Aging

750 North State Street

Jackson, MS 39202

Tel: (601)359-4927

Fax: (601)359-9664

website:http://www.mdhs.s
tate.ms.us


Wyoming
Deborah Alden

State LTC Ombudsman

State LTC Ombudsman Program

Wyoming Senior Citizens, Inc

865 Gilchrist, P.O. Box 94

Wheatland, WY 82201

Tel: (307)322-5553

Fax: (307)322-3283


Missouri
Carol Scott

State LTC Ombudsman

Department of Health & Senior Services

P.O. Box 570

Jefferson City, MO 65102

Tel: (800)309-3282

Fax: (573)751-6499

website:http://www.dhss.m
o.gov/Ombudsman/


Last Updated Wednesday, July 23, 2008

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