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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
West Virginia
1 State Long Term Care Ombudsman
Suzanne Messenger
State LTC Ombudsman
Aging and Disability Resource Center
9541 Middletown Mall
Fairmont, WV 26554
Work: (304)363-1595
Fax: (304)363-1598
website:http://www.wvseni
orservices.gov


11 Local and Regional Ombudsmen
Roy Herzbach
RLTCO Program Director
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
922 Quarrier Street
4th Floor
Charleston, WV 25301-2366
Work: (866)255-4370
Fax: (304)342-3011
website:http://www.lawv.n
et


2 Office on Aging
Sandra Vanin
Commissioner
WV Bureau of Senior Services
1900 Kanawha Boulevard East
Charleston, WV 25305-0160
Work: (304)558-3317
Fax: (304)558-5609
website:http://www.wvseni
orservices.gov


Phyllis Jarvis
Regional Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
922 Quarrier Street
4th Floor
Charleston, WV 25301
Work: (866)255-4370
Fax: (304)345-5934
website:http://www.lawv.n
et

Area Served: Clay, Kanawha, Roane counties

3 Licensure and Certifications
John Wilkinson
Director
WVDHHR - OHFLAC
Facility Licensure & Certification
Capitol & Washington Sts., 1 Davis Square
Suite 101
Charleston, WV 25301
Work: (304)558-0050
Fax: (304)558-2515
website:http://www.wvdhhr
.org/ohflac


Delores (Polly) Lafferty
Regional Ombudsman
Legal Aid of West Virginia
115B South Kanawha Street
Beckley, WV 25801
Work: (866)255-4370
Fax: (304)255-0562
website:http://www.lawv.n
et

Area Served: Raleigh, Boone, Logan, Mingo, McDowell and Wyoming counties

4 Medicaid Fraud Unit Control
David Bishop
Director
WVDHHR - OIG - MFCU
Capitol Complex - Bldg. 6
Room 848-B
Charleston, WV 25305
Work: (304)558-1858
Fax: (304)558-3498
website:http://www.wvdhhr
.org/oig/mfcu


Marge Medvick
Regional Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
P.O. Box 546
Keyser, WV 26726
Work: (304)788-6770
Fax: (304)778-2651
website:http://www.lawv.n
et

Area Served: Berkley, Grant, Hampshire, Hardy, Jefferson, Mineral, Morgan, Pendleton counties

5 Board of Examiners for Nursing Home Administrator
Alberta Slack
WV NHA Licensing Board
P. O. Box 522
Winfield, WV 25213
Work: (304)586-4070
Fax: (304)586-4079
website:http://www.state.
wv.us/wvnha


Janel Phillips
Regional Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
P. O. Box 229
Elkins, WV 26241
Work: (866)255-4370
Fax: (304)630-2058
website:http://www.lawv.n
et

Area Served: Barbour, Braxton, Gilmer, Nicholas, Pochahontas, Randolph, Upshur, Tucker, Webster counties

6 Medicaid Agency
Marsha Morris
Commissioner
WV Dept of Health and Human Resources
Bureau for Medical Services
350 Capitol Street
Charleston, WV 25301-3709
Work: (304)558-1703
Fax: (304)558-1451
website:http://www.wvdhhr
.org/bms


Diana Ramey
Regional Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudman Pro.
1005 Sixth Avenue
Huntington, WV 25701
Work: (866)255-4370
Fax: (304)697-2071
website:http://www.lawv.n
et

Area Served: Cabell, Lincoln, Putnam, Wayne counties

7 Quality Improvement Organization
John Wiesendanger
Chief Executive Officer
WV Medical Institute, Inc
3001 Chesterfield Place
Charleston, WV 25304
Work: (304)346-9864
Fax: (304)346-9863
website:http://www.qiwv.o
rg


Robin Rice
Regional Ombudsman
Legal Aid of West Virginia
1519 North Walker Street
Princeton, WV 24740
Work: (866)255-4370
Fax: (304)431-3016
website:http://www.lawv.n
et

Area Served: Fayette, Greenbrier, Mercer, Monroe, Summers counties

8 Protection and Advocacy System
Clarice Hausch
Executive Director
West Virginia Advocates, Inc.
1207 Quarrier Street
Litton Bldg., 4th Floor
Charleston, WV 25301
Work: (304)346-0847
Fax: (304)346-0867
website:http://www.wvadvo
cates.org


Chris Rine
Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudsman Prog
1025 Main Street
The Mull Center, Suite 716
Wheeling, WV 26003
Work: (304)232-4392
Fax: (304)232-7879
website:http://www.lawv.n
et

Area Served: Brooke, Hancock, Marion, Marshall, Ohio, Tyler, Wetzel counties

9 Adult Protective Service Agency
Kathie King
Program Manager II
Div. of Children & Adult Services
WVDHHR - BCF
350 Capitol Street
Room 691
Charleston, WV 25301
Work: (304)558-8839
Fax: (304)558-4563
website:http://www.wvdhhr
.org/bef


Linda Wahlbaker
Regional Ombudsman
Legal Aid of West Virginia
327 Ninth Street
Parkersburg, WV 26101
Work: (304)485-4242
Fax: (304)428-6741
Area Served: Calhoun, Doddridge, Jackson, Mason, Pleasants, Ritchie, Wirt, Wood counties

11 Local and Regional Ombudsmen
Brenda Dotson
Regional Ombudsman
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
110 South Third Street
Clarksburg, WV 26301
Work: (866)255-4370
Fax: (304)623-6215
website:http://www.lawv.n
et

Area Served: Harrison, Monongalia, Lewis, Preston, Taylor counties

Melissa Wright
Staff Attorney/Regional LTCO Associate Direct
Legal Aid of West Virginia
Long Term Care Ombudsman Prog.
235 High Street
Suite 520
Morgantown, WV 26505
Work: (866)255-4370
Fax: (304)296-2746
website:http://www.lawv.n
et



Last Updated Monday, June 29, 2009

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