NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Washington
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1 State Long Term Care Ombudsman
Louise Ryan
State LTC Ombudsman
Multi-Service Center
State LTC Ombudsman Program
1200 South 336th Street
P.O. Box 23699
Federal Way, WA 98093
Work: (800)422-1384
Fax: (253)815-8173
website:http://www.ltcsop
.org
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11 Local and Regional Ombudsmen
Sue Estes
Regional Ombudsman
Olympic AAA
Long Term Care Ombudsman Prog.
915 Sheridan
#202
Port Townsend, WA 98368
Work: (360)385-2552
Fax: (360)379-4400
Area Served: Clallam, Jefferson counties
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2 Office on Aging
Kathy Leitch
Assistant Secretary
Aging and Adult Services Admin - X
Dept. of Social & Health Admin
P.O. Box 45050
1111 Washington St., S.E.
Olympia, WA 98504-5050
Work: (360)902-7797
Fax: (360)902-7848
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Michal Glauner
Regional Ombudsman
Snohomish County Division on Aging
LTC Ombudsman Program
3000 Rockefeller Ave.
M/S 305
Everett, WA 98201
Work: (425)388-7393
Fax: (425)388-7304
Area Served: Snohomish
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3 Licensure and Certifications
Joyce Stockwell
Director
Washington State Survey Agency
Licensure & Certification
P.O. Box 45600
Olympia, WA 98504-5600
Work: (360)725-2404
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Glory Haga
Ombudsman
Coastal Community Action Council
Long Term Care Ombudsman Prog.
117 East Third
Aberdeen, WA 98520
Work: (360)532-4900
Fax: (360)533-0377
Area Served: Grays Harbor, Pacific counties
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4 Medicaid Fraud Unit Control
David Waterbury
Director, MFCU
Medicaid Fraud Control Unit of Washington
Office of The Attorney General
P.O. Box 2317
Tacoma, WA 98401
Work: (253)593-2154
Fax: (253)593-5135
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Karen Hausrath
Regional Ombudsman
Pierce CO Human Svcs/Aging & LTC
Long Term Care Ombudsman Prog.
3580 Pacific Avenue
Tacoma, WA 98418
Work: (253)798-3789
Fax: (253)798-3812
Area Served: Pierce county
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5 Board of Examiners for Nursing Home Administrator
Barbara Hayes
Board of Nursing Home Administrs.
1300 SE Quince
P.O. Box 47867
Olympia, WA 98504-7867
Work: (360)236-4920
Fax: (360)664-9077
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Gayle Helseth-Kenison
Regional Ombudsman
Kitsap County AAA
Long Term Care Ombudsman Prog.
614 Division
Mail Stop 5
Port Orchard, WA 98366
Work: (360)337-5714
Fax: (360)337-5746
Area Served: Kitsap county
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6 Medicaid Agency
Douglas Porter
Assistant Secretary
WA Dept of Social and Health Services
Medical Assistance Admin.
PO Box 45080
Olympia, WA 98504-5080
Work: (360)902-7807
Fax: (360)902-7855
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Stacy Kellogg
Regional Ombudsman
Yakima Valley Farm Workers Clinic
P. O. Box 831
Toppenish, WA 98948
Work: (509)453-0480
Fax: (509)248-3275
Area Served: Kittitas and Yakima counties
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Bedelt Wilson
Acting Assistant Secretary
WA Dept of Social and Health Services
Medical Assistance Admin.
PO Box 45080
Olympia, WA 98504-5080
Work: (360)902-7807
Fax: (360)902-7855
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Linda Kelly
Regional Ombudsman
SW WA AAA
Long Term Care Ombudsman Prog.
201 N.E. 73rd Street
Suite 101
Vancouver, WA 98665-8345
Work: (360)694-6577
Fax: (360)696-4905
Area Served: Clark, Klickitat & Skamania
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7 Quality Improvement Organization
Jonathan Sugarman, MD
President/CEO
Peer Review Organization: Pro-West of Seattle
10700 Meridian Ave., North
Suite 100
Seattle, WA 98133-9075
Work: (206)364-9700
Fax: (206)368-2419
website:www.pro-west.org
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Doug Lafferty
Regional Ombudsman
Northwest Regional Council
Long Term Care Ombudsman Prog.
600 Lakeway Drive
Bellingham, WA 98225
Work: (360)676-6687
Fax: (360)738-2451
website:http://www.nwrcwa
.org/ltco.html
Area Served: Island, San Juan, Skagit, Whatcom counties
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8 Protection and Advocacy System
Mark Stroh
Executive Director
Washington P&A System
315 5th Avenue, South
Suite 850
Seattle, WA 98104
Work: (800)562-2702
Fax: (206)324-1521
website:http://www.halcyo
n.com/wpas/
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Erin Nelson
Regional Ombudsman
Aging & Adult Care of Central WA
Long Term Care Ombudsman Prog.
50 Simon Street, SE
East Wenatchee, WA 98802
Work: (509)886-0700
Fax: (509)884-6943
Area Served: Adams, Chelan, Douglas, Grant, Lincoln and Okanogan
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9 Adult Protective Service Agency
Lori Melchiori
APS Program Manager
Aging and Adult Services Administration
Dept of Social & Health Svcs
P.O. Box 45600
Mail Stop 45600
Olympia, WA 98504-5600
Work: (360)725-2531
Fax: (360)438-8633
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Linda Petrie
Regional Ombudsman
Spokane Neighborhood Action Prog.
Long Term Care Ombudsman Prog.
East Central Community Center
500 S. Stone
Spokane, WA 99202
Work: (509)456-7133
Fax: (509)456-7159
Area Served: Ferry, Pend Orieille, Spokane, Stevens, Whitman counties
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10 Citizen Advocacy Group
Dwain Daniels
Director
CareWatchers
14900 Interurban Avenue, So.
Seattle, WA 98168
Work: (206)418-6989
website:http://www.carewa
tchers.org
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Jim Rowan
Regional Ombudsman
Blue Mountain Action Council
Long Term Care Ombudsman Prog.
342 Catherine Street
Walla Walla, WA 99362-3057
Work: (509)529-4980
Fax: (509)529-4985
Area Served: Asotin, Benton, Columbia, Franklin, Garfield, Walla Walla counties
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Mary Gorale
President
Family Advocates for NH Improvement
750 Deere Drive
Burlington, WA 98233
Work: (888)647-3367
Fax: (888)647-3367
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Sybil Sides
Regional Ombudsman
Lower Columbia Comm. Action Council
Long Term Care Ombudsman Prog.
P.O. Box 2129
Longview, WA 98632-0172
Work: (360)425-3430
Fax: (360)425-6657
Area Served: Cowlitz, Wahkiakum counties
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Sharon McIntyre
Director
Resident Councils of Washington
220 E. Canyon View Road
Belfair, WA 98528
Work: (360)275-8000
Fax: (360)277-0144
website:http://www.reside
ntcouncil.org
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Paul Tosch
Regional Ombudsman
Lewis/Mason/Thurston AAA
LTC Ombudsman Program
3321 Cooks Hill Road
Centralia, WA 98531
Work: (360)943-6018
Fax: (360)736-1997
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11 Local and Regional Ombudsmen
Vicki Elting
Regional Ombudsman
Fremont Public Association
Long Term Care Ombudsman Prog.
1501 N. 45th Street
Seattle, WA 98103
Work: (206)623-0816
Fax: (206)675-8093
website:http://www.ltcop.
org/index.htm
Area Served: King county
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Last Updated Saturday, May 17, 2008
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