NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
North Carolina
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1 State Long Term Care Ombudsman
Sharon Wilder
State LTC Ombudsman
NC Division of Aging & Adult Services
2101 Mail Service Center
Room 307
Raleigh, NC 27699-2101
Work: (919)733-8395
Fax: (919)715-0364
website:http://www.dhhs.s
tate.nc.us/aging/ombud.ht
m
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11 Local and Regional Ombudsmen
Barbara Hinshaw
Lead Ombudsman
Land of Sky Regional Council
Long Term Care Ombudsman Prog.
25 Heritage Drive
Asheville, NC 28806
Work: (828)251-6622
Fax: (828)251-6353
Area Served: Buncombe, Henderson, Madison and Transylvania counties
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2 Office on Aging
Dennis Streets
Director
Division of Aging - IV
Dept of Health & Human Svcs.
2101 Mail Service Center
Raleigh, NC 27699-2101
Work: (919)733-3983
Fax: (919)733-0443
website:www.dhhs.state.nc
.us/aging/home.htm
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Alex Jernigan
Regional Ombudsman
High Country Council of Governments
Long Term Care Ombudsman Prog.
P.O. Box 1820
Boone, NC 28607
Work: (828)265-5434
Fax: (828)265-5439
Area Served: Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes and Yancey counties
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3 Licensure and Certifications
Beverly Speroff
Chief
North Carolina Department of Human Services
Certification Sec.,Facility Svcs.
2711 Mail Service Ctr.
PO Box 29530
Raleigh, NC 27699-2711
Work: (919)855-4520
Fax: (919)733-8274
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Mandy Johnson
Omubudsman
Isothermal Commission
Long Term Care Ombudsman Prog.
P.O. Box 841
Rutherfordton, NC 28139
Work: (828)287-2281
Fax: (828)287-2735
Area Served: Cleveland, McDowell, Polk and Rutherford counties
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4 Medicaid Fraud Unit Control
Charles Hobgood
Interm Director
Medicaid Fraud Control Unit of North Carolina
Office of the Attorney General
3824 Barrett Drive
Suite 200
Raleigh, NC 27609
Work: (919)881-2334
Fax: (919)571-4837
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Grecia Jones-King
Ombudsman
Northwest Piedmont Council of Governments
Long Term Care Ombudsman Prog.
400 West Fourth Street
Suite 400
Winston-Salem, NC 27101
Work: (336)761-2111
Fax: (336)761-2112
Area Served: Davie, Forsyth, Stokes, Surry, and Yadkin
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5 Board of Examiners for Nursing Home Administrator
Jane Baker
NC State Board of Examiners for NHA
3733 National Drive
Suite 228
Raleigh, NC 27612
Work: (919)571-4164
Fax: (919)571-4166
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Carmelita Karhoff
Ombudsman
Triangle J Council of Government AAA
Long Term Care Ombudsman Prog.
P. O. Box 12276
Research Triangle Park, NC 27709
Work: (919)558-2714
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6 Medicaid Agency
L. Allen Dobson
Director
NC Division of Medical Assistance
Dept. of Health & Human Svcs.
1985 Umstead Drive
2517 Mail Service Ctr.
Raleigh, NC 27699-2517
Work: (919)855-4100
Fax: (919)733-6608
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Sabrena Lea
Regional Ombudsman
Piedmont Triad Council of Governments
Long Term Care Ombudsman Prog.
2216 West Meadowview Road
Suite 201
Greensboro, NC 27407-3480
Work: (336)294-4950
Fax: (336)632-0457
Area Served: Alamance, Caswell, Davidson, Guilford, Randolph and Rockingham and Montgomery counties
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7 Quality Improvement Organization
Charles Riddick
Executive Director
Carolinas Center for Medical Excellence
100 Regency Forest Drive
Suite 200
Cary, NC 27518-8598
Work: (919)380-9860
Fax: (919)380-7637
website:http://www.caroli
naqio.org
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Debi Lee
Centralina Area Agency on Aging
Long Term Care Ombudsman Prog.
1300 Baxter Street
P.O. Box 35008
Charlotte, NC 28235
Work: (704)348-2714
Fax: (704)347-4710
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8 Protection and Advocacy System
Allison Bowen
Interim Director
Governor's Advocacy Coun./Person w Disab.
2113 Cameron Street
Suite 218
Raleigh, NC 27605
Work: (919)733-9250
Fax: (919)733-9173
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Sheila Lewis
Regional Ombudsman II
Eastern Carolina Council - AAA
LTC Ombudsman Program
P.O. Box 1717
233 Middle Street
New Bern, NC 28563
Work: (252)638-3185
Fax: (252)638-3187
Area Served: Carteret, Craven, Duplin, Greene, Jones, Lenoir, Onslow, Pamlico and Wayne counties
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9 Adult Protective Service Agency
Sarah Lugar
Program Coordinator
APS and Guardianship/Social Services
N.C. Division of Aging & Adult Services
693 Palmer Drive
2101 Mail Service
Raleigh, NC 27699-2101
Work: (919)733-3818
Fax: (919)715-0023
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Sara Melton
Regional Ombudsman
Southwestern Planning Commission
Long Term Care Ombudsman Prog.
125 Bonnie Lane
Sylva, NC 28779
Work: (828)586-1962
Fax: (828)586-1968
Area Served: Cherokee, Clay, Graham, Haywood, Jackson, Macon and Swain counties
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10 Citizen Advocacy Group
Flora Lea Louden
Director
Friends of Residents In Long Term Care
883-C Washington St.
Raleigh, NC 27605
Work: (919)782-1530
Fax: (919)782-1558
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Jill Passmore
Regional Ombudsman
Triangle J Council of Government AAA
Long Term Care Ombudsman Prog.
PO Box 12276
Research Triangle Park, NC 27709
Work: (919)558-9401
Fax: (919)549-9390
Area Served: Chatham, Durham, Orange, Johnston, Lee, Moore and Wake counties
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11 Local and Regional Ombudsmen
Twilla Allen
Regional Ombudsman
Lumber River Council of Governments - AAA
Long Term Care Ombudsman Prog.
4721 Fayetteville Road
Lumberton, NC 28358
Work: (910)618-5533
Fax: (910)618-5576
Area Served: Bladen, Hoke, Richmond, Robeson and Scotland counties
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Roxanne Powell
Ombudsman
Western Piedmont Council of Governments
Long Term Care Ombudsman Prog.
736Fourth Street
P. O. Box 9026
Hickory, NC 28603
Work: (828)485-4213
Fax: (828)322-5991
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Armeta Coley
Regional Ombudsman
Upper Coastal Plains COG
Long Term Care Ombudsman Prog.
P.O. Drawer 2748
Rocky Mount, NC 27802
Work: (252)466-0411
Fax: (252)446-5651
Area Served: Edgecombe, Halifax, Nash, Northhampton, and Wilson counties
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Harvin Quidas
Regional Ombudsman
Cape Fear Council of Governments
Long Term Care Ombudsman Program
1480 Harbour Drive
Wilmington, NC 28401
Work: (910)395-4553
Fax: (910)395-2684
Area Served: Brunswick, Columbus, New Hanover, and Pender counties
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Annette Eubanks
Ombudsman
Mid East Commission
Long Term Care Ombudsman Prog.
1385 John Small Avenue
Washington, NC 27889
Work: (252)974-1838
Fax: (252)948-1887
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Debra Sheard
Regional Ombudsman
Albemarle Commission
Long Term Care Ombudsman Prog.
P.O. Box 646
512 S. Church Street
Hertford, NC 27944
Work: (252)426-5753
Fax: (252)426-8482
Area Served: Camden, Chowan, Currituck, Dare, Gates, Hyde, Pasquotank, Perquimans, Tyrell and Washington
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Kimberly Hawkins
Regional Ombudsman
Region K Council of Government
Long Term Care Ombudsman Prog.
P.O. Box 709
Henderson, NC 27536
Work: (252)436-2050
Fax: (252)436-2055
Area Served: Franklin, Granville, Person, Vance, and Warren counties
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Andrea Wright
Regional Ombudsman
Mid-Carolina Council of Governments
Long Term Care Ombudsman Prog.
P.O. Box 1510
Fayetteville, NC 28302
Work: (910)323-4191
Fax: (910)323-9330
Area Served: Cumberland, Harnett, and Sampson counties
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Last Updated Saturday, May 17, 2008
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