NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
New York
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1 State Long Term Care Ombudsman
Mark Miller
State LTC Ombudsman
New York State Office for the Aging
2 Empire State Plaza
Agency Building #2
Albany, NY 12223
Work: (518)473-8718
Fax: (518)474-7761
website:http://www.ombuds
man.state.ny.us
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11 Local and Regional Ombudsmen
Vickie Grace
Ombudsman Program Coordinator
Steuben County Office for the Aging
Long Term Care Ombudsman Prog.
3 East Pulteney Square
Bath, NY 14810-1510
Work: (607)664-2298
Fax: (607)664-2002
Area Served: Steuben county
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2 Office on Aging
Michael Burgess
Director
NY State Office for the Aging
Office for the Aging
2 Empire State Plaza
Albany, NY 12223-1251
Work: (518)474-7012
Fax: (518)474-1398
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Margaret Hadad
Ombudsman Substate Coordinator
Mental Health Assn. of Westchester Co.
Long Term Care Ombudsman Prog
2269 Saw Mill River Road
Building 4C
Elmsford, NY 10523
Work: (914)345-3993
Fax: (914)592-3829
Area Served: Westchester county
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3 Licensure and Certifications
Keith Servis
Director
New York State Department of Health
Div. of Quality & Surveillance for NHs
161 Delaware Avenue
Delmar, NY 12054
Work: (518)478-1020
Fax: (518)478-1169
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Richard Haldeman
Ombudsman Coordinator
Rensselaer County Office for Aging
Long Term Care Ombudsman Prog
1600 7th Avenue
Troy, NY 12180-3497
Work: (518)270-2730
Fax: (518)270-2737
Area Served: Rensselaer county
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4 Medicaid Fraud Unit Control
William Comiskey
Director
Medicaid Fraud Control Unit of New York
Office of the Attorney General
120 Broadway 13th Floor
New York, NY 10271
Work: (212)417-5250
Fax: (212)417-4284
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Elizabeth Haskins
Ombudsman Substate Coordinator
Cortland County Office for the Aging
Long Term Care Ombudsman Prog
County Office Building
60 Central Avenue
Cortland, NY 13045-5590
Work: (607)753-5060
Fax: (607)758-5528
Area Served: Cortland county
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5 Board of Examiners for Nursing Home Administrator
Diane Lenzner-Cohen
Board of Examiners of NHA
NYS Department of Health
161 Delaware Avenue
Delmar, NY 12054
Work: (518)408-1297
Fax: (518)408-1632
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Margaret Hromada
Ombudsman Substate Coordinator
Family and Children's Association
Long Term Care Ombudsman Prog.
336 Fulton Avenue
Hempstead, NY 11550
Work: (516)466-9718
Fax: (516)538-2548
Area Served: Nassau County
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6 Medicaid Agency
Kathryn Kuhmerker
Deputy Commissioner
NYS Dept of Health
Office of Medicaid Management
Empire State Plaza
Room 1466, Corning Tower Bldg
Albany, NY 12237
Work: (518)474-3018
Fax: (518)486-6852
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Melissa Jewell
Coordinator
Orleans County Office for the Aging
Long Term Care Ombudsman Prog.
Orleans CO Admin Bldg
14016 Route 31W
Albion, NY 14411-9362
Work: (585)589-2843
Fax: (585)589-3193
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7 Quality Improvement Organization
Thomas Sheehy
President
IPRO
1979 Marcus Avenue
First Floor
Lake Success, NY 11042
Work: (516)326-7767
Fax: (516)326-7791
website:http://www.ipro.o
rg
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Linda Kashdin
Ombudsman Substate Coordinator
InterFaith Works of CNY
Long Term Care Ombudsman Prog.
3049 East Genesee Street
Syracuse, NY 13224
Work: (315)449-3552
Fax: (315)449-3103
Area Served: Onondaga county
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8 Protection and Advocacy System
Marcel Chaine
Director Advocacy Services
NY Commission on Quality of Care/Mentally Dis
401 State Street
Schenectady, NY 12305-2397
Work: (518)388-1281
Fax: (518)388-2860
website:www.cqc.state.ny.
us
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Stacey Kass
Ombudsman Substate Coordinator
St. Lawrence County Office for the Aging
Long Term Care Ombudsman Prog.
80 State Highway 310
Suite 7
Canton, NY 13617-1497
Work: (315)386-4730
Fax: (315)386-8636
Area Served: St. Lawrence county
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9 Adult Protective Service Agency
Susan Somers
Assistant Commissioner
NYS Office of Children & Family Svcs
Bureau of Adult Services
52 Washington Street
Room 322 North
Rensselaer, NY 12144
Work: (518)402-6782
Fax: (518)474-8572
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Gwen Lacitignola
Ombudsman Coordinator
Greene County Department for Aging
Greene County Office Building
411 Main Street
Catskill, NY 12414
Work: (518)719-3555
Fax: (518)943-0841
Area Served: Greene County
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10 Citizen Advocacy Group
Geoff Lieberman
Executive Director
Coalition of Institutionalized Aged and Disab
425 East 25th Street
New York, NY 10010
Work: (212)481-7572
Fax: (212)481-5149
website:http://www.ciadny
.org
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Regina McGriff
Ombudsman Substate Coordinator
Tompkins County Office for the Aging
Long Term Care Ombudsman
320 N. Tioga Street
Ithaca, NY 14850-3392
Work: (607)274-5486
Fax: (607)274-5495
Area Served: Tompkins county
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Richard Mollot
Executive Director
Long Term Care Community Coalition
242 West 30th Street
Suite 306
New York, NY 10001
Work: (212)385-0355
Fax: (212)239-2801
website:http://www.ltccc.
org
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Susan Orcutt
Ombudsman Substate Coordinator
Fulton County Office For The Aging
Long Term Care Ombudsman Prog
19 North William Street
Johnstown, NY 12095-2534
Work: (518)736-5650
Fax: (518)762-0698
Area Served: Fulton county
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Betti Weimersheimer
Executive Director
FRIA
18 John Street
Suite 905
New York, NY 10038
Work: (212)732-5935
Fax: (212)732-6945
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Ellen Ott
Executive Director
Hands On the Hudson Valley
Long Term Care Ombudsman Prog.
488 Freedom Plains Rd.
Suite 127
Poughkeepsie, NY 12603
Work: (845)452-5600
Fax: (845)452-2738
website:http://www.handso
nhv.org
Area Served: Dutchess, Orange, Sullivan, Columbia and Ulster Counties
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11 Local and Regional Ombudsmen
Ronni Abramovitz
Ombudsman Substate Coordinator
LIFESPAN/Monroe County
Long Term Care Ombudsman Prog
1900 South Clinton Avenue
Rochester, NY 14618
Work: (585)244-8400
Fax: (585)244-9114
website:http://www.pionee
rnetwork.net
Area Served: Monroe, Ontario, Livingston and Genesee counties
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Lynn Oyer
Ombudsman Coordinator
Allegany County Office for the Aging
Long Term Care Ombudsman Prog
17 Court Street
Belmont, NY 14813-1099
Work: (585)268-9390
Fax: (585)268-9657
Area Served: Allegany county
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Jeff Angell
Ombudsman Substate Coordinator
Pro-Action/Yates Office for the Aging
417 LIberty Street
Suite 1116
Penn Yan, NY 14527
Work: (315)536-5515
Fax: (315)536-5514
Area Served: Yates county
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Jeff Parker
Ombudsman Coordinator
Oneida County
1415 Genesee Street
Utica, NY 13501
Work: (315)733-4666
Fax: (315)735-7149
Area Served: Oneida County
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Eileen Augustyn
Ombudsman Substate Coordinator
RSVP-Madison County
Long Term Care Ombudsman Prog
P.O. Box 1209
Eaton Street
Morrisville, NY 13408
Work: (315)684-3001
Fax: (315)684-9290
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Kimberly Pfieffer
Ombudsman Substate Coordinator
Seneca County Office for the Aging
Long Term Care Ombudsman Prog.
1 Dipronio Drive
Waterloo, NY 13165
Work: (315)539-1767
Fax: (315)539-9479
Area Served: Seneca county
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Christina Baker
Ombudsman Coordinator
Lewis County Office for the Aging
Long Term Care Ombudsman Program
Outer Stowe Street
PO Box 408
Lowville, NY 13367-0408
Work: (315)376-5313
Fax: (315)376-5105
Area Served: Lewis County
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Angie Proper
Wyoming County Office for the Aging
Long Term Care Ombudsman Prog.
8 Perry Avenue
Warsaw, NY 14569
Work: (585)786-8833
Fax: (585)786-8832
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Alan Bechard
Ombudsman Substate Coordinator
North Country Center for Independence/Clinton
Long Term Care Ombudsman Prog
102 Sharon Avenue
Plattsburgh, NY 12901
Work: (518)562-1732
Fax: (518)563-0292
Area Served: Clinton county
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Christian Reitler
Ombudsman Substate Coordinator
American Red Cross
Long Term Care Ombudsman Prog.
786 Delaware Avenue
Buffalo, NY 14209
Work: (716)878-2385
Fax: (716)878-2220
Area Served: Erie and Cattaraugus county
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Jennifer Benjamin
Ombudsman Coordinator
Action for Older Persons, Inc.
Long Term Care Ombudsman Prog
30 W. State Street
Binghamton, NY 13901
Work: (607)722-1251
Fax: (607)722-1293
Area Served: Broome and Delaware Counties
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Alice Richmond
Ombudsman Coordinator
Saratoga County Office for the Aging
Long Term Care Ombudsman Prog.
County Services Building
152 West High Street
Ballston Spa, NY 12020-1002
Work: (518)884-4100
Fax: (518)884-4104
Area Served: Saratoga county
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Ruth Berger
Ombudsman Substate Director
Family Service League
Long Term Care Ombudsman Prog
790 Park Avenue
Huntington, NY 11743
Work: (631)427-3700
Fax: (631)427-4282
Area Served: Suffolk county
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Mandy Rogers
Ombudsman Substate Coordinator
Office for the Aging at Oneonta
Long Term Care Ombudsman Prog.
403 Chestnut Street
Oneonta, NY 13820
Work: (607)432-9041
Fax: (607)432-9501
Area Served: Otsego county
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Harriet Bunker
Ombudsman Substate Coordinator
Warren/Hamilton County Office for the Aging
Long Term Care Ombudsman Prog.
333 Glen Street
Third Floor, Suite 306
Glens Falls, NY 12801
Work: (518)761-6347
Fax: (518)745-7643
Area Served: Warren/Hamilton county
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Susan Root
New York State Office for the Aging
2 Empire State Plaza
Agency Building #2
Albany, NY 12223
Work: (518)486-2724
Fax: (518)474-7761
website:http://www.ombuds
man.state.ny.us
Area Served: Albany County
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Susan Claeysen
Ombudsman Coordinator
Wayne County Dept. of Aging & Youth
Long Term Care Ombudsman Prog.
1519 Nye Road
Suite 300
Lyons, NY 14489-9152
Work: (315)946-5624
Fax: (315)946-5649
Area Served: Wayne county
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Kim Salisbury Coor
Ombudsman Substate Coordinator
Chemung County Office for the Aging
Long Term Care Ombudsman Prog
425 Pennsylvania Avenue
P.O. Box 588
Elmira, NY 14902-0588
Work: (607)737-5520
Fax: (607)737-5521
Area Served: Chemung, Schuylerand and Tioga counties
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Phil Coffin
Ombudsman Coordinator
American Red Cross/Mohawk Valley Chapter
Long Term Care Ombudsman Prog
235 North Prospect Street
Herkimer, NY 13350
Work: (315)866-2890
Fax: (315)866-6953
Area Served: Hamilton county
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Lois Sampica
Ombudsman Coordinator
Association of Senior Citizens in Franklin Co
Long Term Care Ombudsman Prog.
Franklin County Court House
P. O. Box 288
Malone, NY 12953
Work: (518)481-1539
Fax: (518)481-1878
Area Served: Franklin county
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Doreen Crane
Ombudsman Coordinator
Putnam County Office for the Aging
Long Term Care Ombudsman Prog.
110 Old Route 6, Bldg A
Carmel, NY 10512-2196
Work: (845)225-1034
Fax: (845)225-8635
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Edie Sennett
Ombudsman Substate Coordinator
American Red Cross of Northeastern New York
33 Everett Road
Albany, NY 12205
Work: (518)458-8111
Fax: (518)459-8268
Area Served: Albany, Schenectady and Montgomery Counties
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Amanda Derby
Ombudsman Coordinator
Cayuga County
Options for Independence
75 Genesee Street
Auburn, NY 13021
Work: (315)255-3447
Fax: (315)255-0836
Area Served: Cayuga county
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Judith Sherman
Ombudsman Substate Coordinator
Schoharie County Office For Aging
Long Term Care Ombudsman Prog.
113 Park Place
Schoharie, NY 12157
Work: (518)295-2001
Fax: (518)295-2015
Area Served: Schoharie county
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Henry Drexler
Ombudsman Substate Coordinator
Chenango County Office for the Aging
Long Term Care Ombudsman Prog.
County Office Building
5 Court Street
Norwich, NY 13815-1794
Work: (607)337-1770
Fax: (607)337-1749
Area Served: Chenango county
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Christy Shortsleeves
Ombudsman Coordinator
American Red Cross/Adirondack Saratoga Chapte
Long Term Care Ombudsman Prog
74 Warren Street
Glen Falls, NY 12801
Work: (518)792-6545
Fax: (518)792-8586
Area Served: Washington county
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Elnora Durgin
Ombudsman Substate Coordinator
Jefferson County Office for The Aging
Long Term Care Ombudsman Prog.
250 Arsenal Street
Watertown, NY 13601-2546
Work: (315)785-3191
Fax: (315)785-5070
Area Served: Jefferson county
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Nancy Smith
Ombudsman Substate Coordinator
The Dale Association
Long Term Care Ombudsman Prog.
Bewley Building
Suite 315
Lockport, NY 14094
Work: (716)433-3344
Fax: (716)433-1281
Area Served: Niagara county
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Patricia Dutton
Ombudsman Coordinator
Wyoming County Office for the Aging
Long Term Care Ombudsman Prog.
8 Perry Avenue
Warsaw, NY 14569
Work: (585)786-8833
Fax: (585)786-8832
Area Served: Wyoming County
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Thelma Snyder
Ombudsman Substate Coordinator
RSVP
RSVP 7060 State Route #1
Oswego, NY 13126
Work: (315)312-2317
Area Served: Oswego County
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Jennifer Ellman
Ombudsman Coordinator
Chautauqua County Office for the Aging
Long Term Care Ombudsman Prog.
7 North Erie Street
Mayville, NY 14757-1027
Work: (716)753-4471
Fax: (716)753-4477
Area Served: Chautauqua county
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Sandy Urban
Ombudsman Coordinator
Essex County Office For Aging
Long Term Care Ombudsman Prog.
132 Water Street
P.O. Box 217
Elizabethtown, NY 12932
Work: (518)873-3695
Fax: (518)873-3784
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Michael Fober
Ombudsman Substate Coordinator
Rockland County Office for the Aging
Long Term Care Ombudsman Prog
Dr. R.L. Yeager Health Center
Building B
Pomona, NY 10970-0350
Work: (845)364-2109
Fax: (845)364-2348
Area Served: Rockland county
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Marie Vigada
Program Director
Putnam County Office for the Aging
Long Term Care Ombudsman Prog.
110 Old Route 6, Bldg A
Carmel, NY 10512-2196
Work: (845)225-1034
Fax: (845)225-8635
Area Served: Putnam county
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Marie Frey
Ombudsman Coordinator
LIFESPAN/Monroe County
Long Term Care Ombudsman Prog
1900 South Clinton Avenue
Rochester, NY 14618
Work: (585)244-8400
Fax: (585)244-9114
Area Served: Monroe, Genesee, Livingston and Ontario counties
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Debbie Warburton
Program Director
NY State LTC Ombudsman Program in NYC
Long Term Care Ombudsman Prog
11 Park Place
Suite 1111
New York, NY 10007
Work: (212)962-2720
Fax: (212)962-2723
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Stephen Gadziola
Ombudsman Substate Coordinator
American Red Cross
Long Term Care Ombudsman Prog
1415 Genesee Street
Utica, NY 13501
Work: (315)733-4666
Fax: (315)735-7149
Area Served: Oneida County
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Last Updated Saturday, May 17, 2008
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