The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.
Check out NORC's Volunteer Management Materials!
Click here to access materials for ombudsman programs on recruitment, training and retention of volunteers; materials from conference call trainings hosted by NORC and examples of volunteer recognition events from around the country.
2011 NORS Data Available on AGID
Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.