Sample Training Programs for Volunteer Ombudsmen

State Presentations

NACOG AAA Ombudsman Training Outline
Wisconsin Volunteer Training Presentation
Nebraska Volunteer Training

Adult Education

Guidelines to Adult Learning

Residents' Rights

Residents' Rights Training Program

NORC Trainings

HIPPA Information for Ombudsmen

Family Council Presentations

Consumer Voice Supporting Family Council Developement

Ombudsman Training Page

Return to Volunteeer Management Page

The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

Save the Date

Save the date for the 2010 Consumer Voice Annual Meeting & Conference, October 19-22, in Orlando, Florida. Visit www.theconsumervoice.org for more information.

2008 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.