Conference Call - Volunteer Evaluations: A Tool for Retention - 12/16/09

This call features Mary Fogh, Washington Regional Ombudsman, and Marie Frey, New York Regional Ombudsman, who are both Volunteer Coordinators as well sharing information about volunteer evaluations. Mary and Marie walk us through the process of the evaluation, share their evaluation tools and give tips for using evaluations to keep good volunteers.

The resources for this call include evaluation tools from multiple programs across the country along with best practice tips and resources for evaluations.

• Agenda
• Best Practice Tips and Resource Guide
• Call Evalutation

Handouts from Marie Frey, NY

• Ombudsman Program Evaluation
• 6 Month Follow-up Evaluation
• Ombudsman Self Evaluation
• Exit Interview Evaluation

Handouts from Mary Fogh, WA

• Job Description
• 6 Month Check In
• Volunteer Satisfaction Survey

Additional Resources

• Self Assessment Tool for Volunteers ,VA
• Confidential Conflict Statement, VT
• Volunteer Certification Process, VT
• New Year Volunteer Agreement, VT
• Volunteer Survey, MO
• Mentoring Form, MD
• Volunteer Supervisor Form, MD

Return to Volunteer Coordinators' Network Page