Volunteer Management Network

The Volunteer Management Network was established by NORC at the request of ombudsmen wishing to discuss issues related to volunteer management. NORC hosts conference calls, webinars and shares resources related to volunteer management on the NORC website.

Volunteer Training Conferences
Volunteer Management Conference Calls/Webinars

Volunteer Training Conferences

Volunteer Management Conference Calls

Tips for Successful Volunteer Recruitment - 11/30/11

Volunteer Evaluations: A Tool for Retention - 12/16/09

Balancing Volunteer Coordinator and Ombudsman Responsibilities – 6/04/09

Ombudsman Volunteer Recruitment: Focus on Rural Recruitment Strategies – 2/28/07

Retaining Effective Ombudsman Volunteers – 6/20/06

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The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

NORS Module I - IV Training Materials Now Available!

Click here to access the webinar recordings, slides, quizes and related resource materials.

2010 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.