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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

Ombudsmen
Residents' Rights Index | RR | History | Order the Packet | Packet Introduction | Residents' Rights Week 1999 | Residents' Rights Week 2000 | Residents' Rights Week 2001 | Sample Press Release | Letter to Editor | Residents' Rights Week 2002 | RR Week 2004 | Poster Contest 2005 |
Residents' Rights Week 2000

Residents' Rights Week 2000

Communicating the "Right" Way
Residents' Rights Week - 2000

 

Table of Contents

I. Introduction and History

II. Activities to Foster Communication with Residents
A. Communicating Residents' Rights through Music
B. Recipe for Residents' Rights: Free Choice
C. Food: The Great Communicator
D. Communicating Residents' Rights through Storytelling
E. A Voter Education Program

III. Activities to Communicate Residents' Rights with Staff
A. Communicating Community Standards
B. Care Planning and Communicating Life's Stories

IV. Suggested Activities for Community Involvement and Education
A. Activities to promote Community Involvement
B. Promotional Campaign through Libraries

V. Resources for Improved Communication & Understanding
A. Poem - "I'm a CNA"
B. "What is a Resident?" - A Checklist
C. Guidelines for Communicating with the Resident with Dementia
D. Communication Tips for Staff
E. Communication Boards
F. Residents' Rights Summary
G. Resource List

VI. Templates
A. Sample Press Release
B. Sample Letter to the Editor
C. Proclamations

 



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