Program Promotion Index

  

Program Promotion
Professional promotional materials enhance program visibility among different audiences. The following is a sampling of annual reports, brochures, and other items developed by and for Ombudsman programs across the country. They can be downloaded in PDF format and printed. See items labeled for most recent additions to this index.  You will need Adobe Acrobat Reader to open pdf files. Click Here to get Adobe Acrobat Reader for Free
Quick Links: Videos Documents Annual Reports Brochures Best Practices
Videos
Ombudsman PSA. Local ombudsmen approached the City of Kirkland – City Council and got them excited about their program. They now have full coverage at the 60+ adult family homes in Kirkland! Washington. (October 2007)
Documents
Tips for holiday visiting.  This press release on visiting family and friends during the holidays also gets the word out on nursing home residents and about the ombudsman program. Missouri, (November 2003) Tried and True Methods for Reaching Underserved Populations: An information brief developed by the National Association of State Units on Aging. Includes information on cultural competency and statutory and regulatory requirements. (March 2000)
Annual Reports
2005-2007 KS Annual Report.   2007 Annual Report, Washington, DC.  2007 Annual Report, OH.  2006-2007 Biennial Repot, WI. 2007 Annual Report, GA. This report provides data reflecting the many ways local long-term care ombudsmen assisted the residents of nursing home, personal care homes, community living arrangements, and intermediate care facilities in Fiscal Year 2007. 2006 Vermont Ombudsman Project Annual Report. This past year, the Vermont Long Term Care Ombudsman Project, held a creative writing challenge for Vermonters living in long term care facilities. The theme of the challenge was “CARE Matters.” (Choice, Accountability, Rights and Empowerment.) These essays and poems reflect a wide range of perspectives and experiences and they help us understand what CARE means to residents and why it matters to them.  See entries along with an overview of the Vermont Ombudsman Program.
Brochures
Brochures from the Illinois Ombudsman Program: Illinois Long-Term Care Ombudsman Program - brochure Residents' Rights for People in Intermediate Care Facilities for the Developmentally Disabled - brochure Residents' Rights for People in Long-term Care Facilities - brochure Brochures and posters for ombudsman programs and attracting volunteer ombudsmen. Residents' rights information is available in Spanish, Italian and Portuguese. In 2005, the Wisconsin Ombudsman Program developed a new, coordinated set of informational materials for consumers.  The brochure entitled When You Call the 800 Number (posted as a pdf file) provides a sample of these materials.   The brochure section is just a sampling of items available. Click here for a full list of documents available through the Center.
Best Practices
Best practices are informal documents submitted by ombudsman programs around the country to share information with each other in various categories. Those listed below are in the program promotion category. Public image and program effectiveness enhanced through several innovative promotions, Alaska, (April 2006) Newsletters and seminars spread word of the ombudsman program, Alabama, (April 2006) Stuffed Bear with ombudsman contact information. Pennsylvania (April 2001) Centenarian's Day. Mississippi (April 2001) Website and Calendar to answer questions about long-term care, Washington State (April 2001) *See a sample of the calendar in PDF format. Cooperative Program with area libraries to house an ombudsman binder which contains the most current licensure survey for each nursing home in the region. Virginia, (April 2000) Publicity Campaign to recruit volunteer ombudsmen. Texas, (April 2000)