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Program Restructuring Program Restructuring
2003
National LTC Ombudsman Training Conference
Best
Practice on Program Restructuring
Louisiana
Category:
Program
Management
Project Description:
We restructured the program.
Previously, we had 21 contracted LDEs, 14 of which served only 1 parish
(county). We now have 7 contracted
LDEs serving no fewer than 6 parishes.
Precursor activities carried out by previous SLTCOPs included:
(1) separating the funding for the program from other AAA funding so that
separate contracts could be let for the service; and (2) eliminating the
requirement that AAAs provide or contract for the service.
We used an RFP to select the 7 regional LDEs.
Project Impact:
With
one exception, we have full-time coordinators in all regions.
We also have a greater number of full-time ombudsmen in assisting
positions. We have begun focusing on
consistency in the delivery of the service and the auxiliary activities.
Contact Person: Linda
Sadden State: LA
Phone Number: (225)
342-6872 Fax: (225)
342-7144 E-mail: lasadden@goea.state.la.us
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