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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

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Information Systems in OH

Information Systems in OH

Best Practice on Information Management
Ohio, April 2002

Project Description:

On October 1, 2001, Ohio implemented the Ombudsman Documentation & Information System for Ohio (ODIS-Ohio).

ODIS-Ohio is a web-based system with a centralized database residing on a server at the State Ombudsman office.  Regional and state staff use the system for contemporaneous documentation of activities.  The system has several standard reports that are used for NORS, regional program reports to their Area Agencies on Aging, program quality assurance, identification of trends, outcome measurement, and advocacy.  ODIS allows us to track activities on particular issues, such as legislation, for an easy review of practice. 

Project Impact:

Goals Accomplished:
Improved ombudsman practice
Improved documentation
Streamlined reporting
Data collection for outcome measurement

Improved ombudsman practice and documentation and increased efficiency are the major benefits of the system.

Contact Person:  Beverley Laubert                        State: Ohio

Phone Number 614-644-7922             Fax 614-644-5201 E-mail: blaubert@age.state.oh.us

 

 



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