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Volunteers Volunteers
2003
National LTC Ombudsman Training Conference
Best
Practice on Volunteer Training,
Recruitment, and Recognition
Maine
Category:
Skills
Training
Project Description:
1. LTCOP volunteers
received training in the “Best Friends” approach to the care of persons with
Alzheimer’s disease.
2. LTCOP has a
full-time director of volunteers and a part-time volunteer coordinator. This staff provides
initial and on-going training and supervision to
assure a very effective volunteer advocate for long-term care residents.
3. LTCOP maintains a
very good relationship with AARP. Maine’s
AARP continues to assist us in recruiting volunteer ombudsmen. AARP does mailings to the Maine
zip code where LTCOP is doing a recruitment campaign.
4. LTCOP nominated a
volunteer for the Yankee Magazine Community Partner Award because of her
life-long dedication to long-term care, developing care options for persons with
Alzheimer’s disease, as well as her exemplary work as a volunteer ombudsman. And in May 2001, she was selected as one of 7 New Englanders to receive
the magazine’s Barn Raiser Award for outstanding service to her community.
Project Impact:
1. Impact: Volunteer ombudsmen are better trained to advocate for persons with
Alzheimer’s disease.
2. Impact: Consumers have the help of a statewide corps of well trained, skilled
volunteer
advocates guided by LTCOP staff whose sole duty is to recruit,
screen,
train, supervise and sustain our volunteer ombudsmen.
3. Impact: A continuous statewide source of prospective volunteer ombudsman.
4. Impact: Recognition of the great work done by volunteer ombudsmen, and ‘getting
the word out’ about the Ombudsman Program in the July/August 2001
issue of Yankee Magazine.
Contact Person: Greg Cross, Director of Volunteers State:
ME
Phone Number: [207] 621-1079 Fax: [207] 621-0509 E-mail: gcross@maineombudsman.org
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