Colorado Ombudsmen May 12, 2001 |
Alabama Ombudsman 7/16/01 |
Arkansas Volunteers |
Arkansas Volunteer Recognition II |
Virginia Fraser Story |
Assisted Living "Time" Aug. 13, 2001 |
CBC Sues in Federal Court, 9/7/01 |
ELM takes over Oct. 1, 2001 |
Falsehoods |
Family Council Training |
MN State Employees Strike 10/1/01 |
National Family Caregiver Month |
Ombudsman Skills |
Georgia Nursing Homes 12/19/01 |
Beverly Enterprises Investigation 12/01 |
Co Ruling Jan. 30, 02 |
Fraser Receives Award |
Ilminen Article Feb. 2002 |
Pauline Sproul Honored |
Unreported Abuse NYT Mar 3, 2002 |
FL Under the Looking Glass |
Excellence Award |
Mid-Atlantic Regional Conference |
Senate Appropriations Aug. 16, 02 |
Office on Disability |
Arbitration |
Homocides |
Preventable Deaths in Nursing Homes |
Outstanding Achievement Award |
PA Ombudsman in the News Nov, 2002 |
PNA Increase in WA |
Award in Georgia |
Esther Houser Inducted Mar 27, 2003 |
Faith Fish Retires May 7, 2003 |
Ombudsman Articles |
Ombudsman Loss |
NALLTCO Supports Elder Justice Act |
CA News |
Center Funding Continues |
WI White Paper July 7, 2003 |
TN Ombudsmen Celebrate |
DC LTCOP September 2003 |
DC Nursing Homes Nov2003 |
Residents' Rights Recognized in WA |
Elma Holder Award 2003 |
Founder Award Presentation |
Help April 6, 2004 |
NORC Director |
Montgomery County Celebrates 28 Years |
Excellence Award Excellence Award
OSNC Wins Award
FOR IMMEDIATE RELEASE:
Contact: Joan
Parks
jparks@lsnc.net
April 24, 2002
Ombudsman Services of Northern California (OSNC)
has been named as a winner of the California Awards for Performance Excellence
under the directorship of the California Council for Excellence. Criteria
established for this award is based on the Malcolm Baldrige National Quality
Award program. Joan Parks and Clift Wilson, Program Managers, received the
award on behalf of the ombudsman program at the awards ceremony, in Irvine,
April 19, 2002.
This Northern California long-term care advocacy
program has demonstrated excellent performance in seven areas: leadership,
strategic planning, customer and market focus (primarily long-term care
residents), information and analysis, human resource focus, process management
and results. The award promotes quality awareness and provides
organization assessment and feedback by independent examiners, primarily from
the private sector.
OSNC is the only long-term care ombudsman
program to receive this distinguished award in the nation. In
acknowledgement of the award, Joan Parks, Program Manager, stated, “How
privileged we are to be a part of such an honorable and worthwhile profession.
Each day brings new challenges along with immeasurable rewards. Receiving
this award brings awareness to the need for the provision of quality advocacy
services on behalf of the elderly.”
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