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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

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NASUA Transmittal Letter Nov. 8, 2002

NASUA Transmittal Letter Nov. 8, 2002

To: Ombudsman

From: Mark Miller, Ombudsman Specialist, NASUA

Date: Friday, November 8, 2002

As you know, a curriculum is being developed for your use in equipping local ombudsmen and volunteers to help consumers benefit from the Nursing Home Quality Initiative (NHQI). The final curriculum is being reviewed for accuracy, clarity, and ease of use. Due to the proximity of the national rollout, a CMS approved excerpt from the curriculum is attached for your immediate use.

This excerpt contains the sections of content and two PowerPoint presentations which are most directly applicable to Long-Term Care Ombudsman Program work. Use these to assist local ombudsmen and consumers. Please give any feedback to Sara Hunt regarding these tools at: shuntgero@aol.com.

The remaining sections of the curriculum and additional resources in the attached sections will be posted in the designated section of the National Long-Term Care Ombudsman Resource Center's web site (www.ltcombudsman.org) as they are approved. Please check the site regularly. When the entire curriculum is completed, state and local ombudsmen will receive a hard copy of the curriculum as well as a CD version.

This information is being distributed by NASUA as part of the NHQI Pilot Project, supported by the Centers for Medicare and Medicaid Services and the Administration on Aging, in order to foster partnerships between the Long-Term Care Ombudsman Program and the Quality Improvement Organizations, ensure that the LTCOPs are involved in the national rollout of the Quality Indicators (QIs), and to help older people and their families use the QIs as they make nursing home placement and quality of care decisions. Information on the NHQI can also be found on the CMS web site at www.cms.hhs.gov/providers/nursinghomes/nhi.

If you have any questions, please contact Mark Miller at (202) 898-2578 or email  mmiller@nasua.org



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