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National Long Term Care Ombudsman Resource Center Main Offices
  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949
ombudcenter@nccnhr.org

Ombudsmen
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NORC Training Conference Calls

NORC Training Conference Calls

NORC Training Conference Calls

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2009 Training Calls

NCCNHR/NORC Webinar on $250 Economic Stimulus Payment, 5/06/09

Flyers for Residents and Family Members
The following flyers were developed by the National Council on Aging and are intended to be shared with both residents and families.

 

More information on the one-time economic stimulus payments can be under "Current Issues."

Actions Ombudsmen Can Take to Prevent Discharge Notices Due to Non-Payment, 2/10/09

The Assisted Living Consumer Alliance's Fire Safety in Assisted Living, 1/28/09

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2008 Training Calls

Advocacy Using the Fair Housing Act:

A two-part series: 7/16/08 and 7/29/08

NORS Training, 5/15/08 & 5/20/08

Part 1 Materials

    • The Three C's: Case, Complaint, Consultation - a definition of principles.
    • The Quiz - designed to reinforce the principles -to be completed by participantsprior totraining session. (Trainers may obtain answers to the quiz from their State LTC Ombudsman.)

Part II Materials

Part III Materials

Part IV Activity Materials

Guardianship/Powers of Attorney, 2/11/08

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2007 Training Calls

Strengthening Resident and Family Councils, 12/18/07

pALs Withdrawals from Medicaid Waiver Programs, 7/31/ 07

NORC Curriculum Modules: Investigation & Resolution, 5/9 - 17/07

Advancing Excellence: State Activities, 3/19/07

Advancing Excellence: Introduction, 2/2/07

See NCCNHR's Web site for additional Advancing Excellence Campaign information and resources.

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