California State Ombudsman announces support for SB 345 at the Assembly Committee on Aging and Long-Term Care Tuesday.

May 7, 2012

California State Ombudsman, Joseph Rodrigues, announced his support for SB 345 at the Assembly Committee on Aging and Long-Term Care Tuesday.

SB 345 aligns state and federal law regarding the ombudsman's office. It emphasizes the ombudsman's ability to advocate on behalf of long-term care recipients, something advocates say has been politically challenging, since the agency is housed within the Department of Aging, which makes Rodrigues an employee of the state. The new guidelines, both sides said, would give Rodrigues a little more autonomy -- for instance, to oppose cutbacks to the department.

Click here to read the full article.

The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

Check out NORC's Volunteer Management Materials!

Click here to access materials for ombudsman programs on recruitment, training and retention of volunteers; materials from conference call trainings hosted by NORC and examples of volunteer recognition events from around the country.

2011 NORS Data Available on AGID

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.