Supporting Resident and Family Councils

Supporting Resident and Family Councils Inservice Training

Long-Term Care Ombudsman Guide to Developing and Supporting Family Councils (2003)
This guide offers practical suggestions for ombudsman to help families form strong family-run councils. The manual addresses creating a new council, maintaining a council and strengthening a council, with the primary focus on the development of a new council.

Family Guide to Effective Family Councils (2003) - This is a large document; please contact the NORC staff to receive a copy.
A nursing home family council that is run by family members can be a powerful force for improvement in a nursing home. This guide is designed to help families develop and maintain a strong, effective, family-run family council. It provides step-by-step guidance, as well as sample forms that can be adapted and used in your area.

Go to the Consumer Voice website for more information on the development and support of resident and family councils.

Return to Issues Page

The Consumer Voice

The Consumer Voice is a national organization to improve the quality of care for long-term care consumers. Visit www.theconsumervoice.org for more information.

Save the Date

Save the date for the 2010 Consumer Voice Annual Meeting & Conference, October 19-22, in Orlando, Florida. Visit www.theconsumervoice.org for more information.

2008 NORS Data

Find data and reports on long-term care ombudsman programs. All programs efforts are summarized in the National Ombudsman Reporting System (NORS); data has been collected since 1996 and gives a good picture of the extent of ombudsman activities nationally and in every state.