This webinar conducted by NORC will discuss how LTCO work for residents while working with family members. It will address why it is important for Ombudsmen to work with family members, provide tips for effective communication and share resources to help LTCO teach self-advocacy and empower family members.
Presenters include Amity Overall-Laib, Manager, LTCO Program & Policy from the National Ombudsman Resource Center (NORC), as well as some of your fellow Long-Term Care Ombudsmen.
February 14-21, 2013 - National Council of Certified Dementia Practicioners (NCCDP) Alzheimer's Dementia Staff Education Week
Download free staff in-services trainings including power points, hand outs, staff pre and post tests such as Sexuality and Intimacy and Dementia, Senior Bullying, Travel Guidelines For People with Dementia, Preventing Resident to Resident Altercations, Broken Trust Elder Abuse, Ombudsman Program, Leading Age Reducing Antipsychotic Medications. To download the trainings, visit the NCCDP website.
March 20, 2013 - Modernize Your Volunteer Program to Attract and Retain Today's Volunteer
Join us to discuss recruitment, training and retention strategies to help you attract and retain “today’s” volunteer as well as find out what it means to "modernize" your program. We will review current volunteer demographics, why volunteers serve, what volunteers want from their experience and how to best utilize their time, skills and expertise.
Your colleagues from three LTCO programs will share their experience regarding a variety of volunteer management practices that help them recruit, train and retain volunteers, including the following:
- The value of assessing your program and volunteer satisfaction surveys;
- Successful recruitment using traditional approaches and free, online resources;
- Working with volunteers that are employed full-time;
- How to match a volunteer’s skills, knowledge and experience with their role and responsibilities; and
- Creative uses of technology to enhance training and communication.
Click here to register today!
Suggested additions to this calendar may be directed to Alia Murphy, Associate, Long-Term Care Ombudsman Program. The Ombudsman Resource Center Calendar of Events is intended to include specific events, national meetings, training sessions of the aging network and other organizations of possible interest. NORC and Consumer Voice are not responsible for the content of the meetings (except where sponsored by Consumer Voice) or for changes in the dates or locations. Please contact the sponsoring organization directly for additional information.