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Job OpportunitiesNationwideLong-Term Care Job Clearinghouse GeorgiaPart-Time Staff LTCO Position WashingtonLong-Term Care Ombudsman Job Summary: The Ombudsman will inform residents and the community about the ombudsman program; provide education on and advocate for resident rights; and investigate and resolve complaints that occur in nursing homes, boarding homes and adult family homes. The position will also support volunteer ombudsmen in investigating and resolving complaints. For additional information specifically about the Long Term Care Ombudsman Program, see their website at www.ltcop.org . The mission of the program is to improve the quality of care and quality of life for people who live in long-term care facilities. Job Duties: 30% Provide ombudsman services in long-term care facilities with possible exposure to infectious disease, including receiving, investigating, and resolving complaints. The ombudsman will inform residents of their rights, and serve as a resident advocate to investigate and resolve quality of care and quality of life complaints; 30% Perform regular Information and Intake line shifts, receiving complaints and providing information to callers, and documenting outcomes; 30% Support the work of volunteers in visiting residents, investigating and resolving complaints; 5% Document visits, cases, and consultations per instructions from the Regional Ombudsman; 5% Give presentations on the Long-Term Care Ombudsman Program to volunteers, residents, staff and families of long-term care facilities as well as the public. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. To view the full job description, visit the Solid Ground website. Applicants must use Solid Ground's application form, which can be obtained at 1501 North 45th Street, Seattle, WA; by calling our job line at (206) 694-6840; or by applying online at www.solid-ground.org. Please return completed applications to: Solid Ground, Attn: Human Resources Department, 1501 North 45th Street, Seattle, WA 98103-6708. Please attach a cover letter and resume. The closing date to apply is March 3. |